Privacy Policy

Last updated: 30 October 2026

Isocolor S.r.l. is committed to protecting the privacy and security of users' personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Italian Legislative Decree No. 196/2003, as subsequently amended (Italian Personal Data Protection Code), and the applicable provisions governing electronic communications.

This Privacy Policy describes how personal data is collected, used, stored and protected, as well as the rights granted to data subjects.

This Privacy Policy also takes into account the Guidelines issued by the Italian Data Protection Authority on 17 April 2026 concerning the use of tracking pixels in email communications.

1. Data Controller

The Data Controller is Isocolor S.r.l., with registered office at Via Alcide De Gasperi 53, 31010 Maser (TV), Italy.

Email: info@iso-color.it

Isocolor S.r.l. ensures compliance with applicable personal data protection legislation and provides the following information regarding personal data collected through its website, contact forms and electronic communications.

2. Personal Data Processed, Purposes and Legal Bases for Processing

2.1 Data Collected When Accessing the Website

The IT systems and software procedures used to operate this website automatically collect certain personal data during normal browsing activities.

Such data may include:

IP addresses and domain names of the devices used.
Browser type and operating system.
Information about the device used.
Date, time and duration of the connection.
Technical information relating to requests submitted to the server.

This data is processed to ensure the proper functioning of the website, monitor its security, obtain statistical information about website usage and identify potential anomalies or unlawful activities.

Depending on the specific purpose, the legal basis for processing is the legitimate interest of the Data Controller in ensuring the security and proper functioning of the website (Article 6(1)(f) GDPR) or compliance with applicable legal obligations (Article 6(1)(c) GDPR).

2.2 Data Voluntarily Provided by Users

Personal data voluntarily provided through contact forms, information requests, registrations or other communication channels may include first name, surname, email address, telephone number, company name and any additional information provided by the data subject.

Such data is collected and processed for the following purposes:

Managing requests for information, quotations, assistance and business relationships.
Complying with administrative, accounting, tax and contractual obligations required by applicable legislation.
Sending newsletters, commercial communications and information materials relating to Isocolor products and services, subject to consent where required.
Providing updates on company activities and newly published informational content.
Sending promotional communications and invitations to events, demonstrations and training courses, subject to consent where required.
Managing job applications and CVs received for recruitment purposes.

The legal bases for processing are:

Performance of a contract or implementation of pre-contractual measures requested by the data subject (Article 6(1)(b) GDPR).
Compliance with legal obligations (Article 6(1)(c) GDPR).
Consent of the data subject, where required (Article 6(1)(a) GDPR).
Legitimate interests pursued by the Data Controller, where permitted by applicable legislation (Article 6(1)(f) GDPR).

2.3 Data Collected Through the MailUp Platform and Email Tracking

For sending and managing newsletters, commercial communications, informational updates and invitations to events, Isocolor S.r.l. uses the MailUp platform.

The platform may use statistical analysis tools and tracking technologies, including tracking pixels (web beacons) and tracked hyperlinks, which enable the collection of information about recipients' interactions with email communications.

Depending on the features enabled, the following information may be collected:

Whether an email has been opened.
The date and time an email was opened.
The number of times an email was opened.
Clicks on links included in emails.
Technical information, such as IP address, device, operating system and browser used, where available.
Other technical and statistical data relating to email delivery and recipient interactions.

Purposes of Processing

Data collected through these tools may be used to:

Verify the successful delivery of communications.
Generate statistics on the effectiveness of email campaigns.
Analyse recipients' level of interest and engagement.
Improve the relevance, frequency and content of communications.
Optimise informational and promotional activities.

Legal Basis and Consent

In accordance with the Guidelines issued by the Italian Data Protection Authority on 17 April 2026, the use of tracking pixels to monitor individual interactions with email communications is subject, where required by applicable legislation, to the data subject's prior, freely given, specific and informed consent.

Consent to tracking may be obtained as part of the consent to receive promotional communications, provided that the data subject receives clear and adequate information and is able to make an informed choice.

Consent is not required in cases expressly permitted by applicable legislation, for example when tracking tools are used exclusively to generate aggregated statistics without identifying individual recipients, or for specific technical or security purposes.

Managing Preferences and Withdrawing Consent

Users can manage their preferences regarding the receipt of communications and individual tracking through the link to the preference centre included in emails sent by Isocolor.

Users may:

Withdraw their consent to receive commercial communications.
Withdraw their consent to individual tracking while continuing to receive communications, where technically supported.
Request information about the processing of their personal data.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

For any enquiries regarding personal data processing, users may contact info@iso-color.it.

3. Nature of Data Provision

Providing personal data is generally voluntary.

However, failure to provide the data necessary to manage requests, perform contractual obligations or comply with legal requirements may prevent Isocolor S.r.l. from providing the requested services.

Providing personal data for marketing purposes, newsletters and promotional communications is voluntary and subject to consent where required.

Refusing consent to individual email tracking does not, in itself, prevent users from receiving newsletters and other communications to which they have validly subscribed.

4. Data Processing Methods and Retention Periods

Personal data is processed using IT systems, electronic tools and, where necessary, paper-based procedures, with appropriate technical and organisational measures designed to ensure data security, confidentiality and integrity.

Processing is carried out exclusively for the purposes specified in this Privacy Policy, in accordance with the principles of lawfulness, fairness, transparency and data minimisation.

Personal data is retained for the period necessary to fulfil the purposes for which it was collected and subsequently within the limits established by applicable legal obligations.

Data processed on the basis of consent is retained until consent is withdrawn, without prejudice to any additional retention obligations or applicable maximum retention periods.

Data relating to interactions with email communications is retained for a period proportionate to the statistical and analytical purposes for which it is collected.

Isocolor S.r.l. applies retention criteria consistent with the storage limitation principle established by Article 5 GDPR, avoiding the retention of personal data for longer than necessary.

5. Authorised Persons, Data Processors and Disclosure of Personal Data

Personal data is processed by Isocolor S.r.l. personnel who have been specifically authorised and appropriately instructed.

Personal data may also be processed by external parties providing services necessary for the company's activities, including:

Companies belonging to the same corporate group, within the limits of the stated purposes.
Administrative, tax, legal and professional consultants.
IT service providers, hosting providers and system maintenance companies.
Providers of electronic communication and marketing management platforms, including MailUp.
Companies providing technical and organisational services related to business activities.

Depending on the circumstances, these parties act either as Data Processors pursuant to Article 28 GDPR or as independent Data Controllers.

Where personal data is transferred to countries outside the European Economic Area (EEA), such transfers will be carried out in compliance with the safeguards established by Articles 44 et seq. GDPR.

Personal data will not be disclosed indiscriminately.

6. Data Subject Rights

Pursuant to Articles 15–22 GDPR, data subjects may exercise the following rights, where applicable:

Access their personal data.
Request the rectification or updating of their personal data.
Request the erasure of their personal data.
Obtain restriction of processing.
Object to processing in the circumstances provided for by law.
Request data portability, where applicable.
Withdraw previously given consent at any time.

Data subjects also have the right to lodge a complaint with the competent supervisory authority if they believe that their personal data is being processed in violation of applicable legislation.

To exercise these rights, requests may be sent to info@iso-color.it.

7. Data Protection Officer

For information regarding personal data protection and the exercise of rights under the GDPR, users may contact Isocolor S.r.l. at info@iso-color.it.

Where a Data Protection Officer (DPO) has been formally appointed, the relevant contact details will be made available to data subjects in accordance with applicable legislation.

8. Use of Cookies

The Isocolor website uses cookies and, where applicable, similar technologies to ensure the proper functioning of its pages, improve the browsing experience and collect statistical information about website usage.

Cookies may be classified as follows:

Technical cookies: necessary for the operation of the website and the provision of services requested by users.
Analytics cookies: used to collect statistical information about website usage. Where the conditions for exemption under applicable legislation are not met, their use is subject to consent.
Profiling and marketing cookies: where used, these cookies enable the analysis of user preferences and the provision of personalised content or communications. Their activation requires the user's prior consent.

Users can manage their preferences through the cookie management tools available on the website, where provided, and through their browser settings.

For further information about the types of cookies actually used, their purposes and retention periods, please refer to the website's Cookie Policy.

9. Changes to This Privacy Policy

Isocolor S.r.l. reserves the right to update this Privacy Policy to reflect changes in legislation, technological developments or modifications to personal data processing activities.

Updates will be published on the website, indicating the date of the latest revision.

Where substantial changes require notification, data subjects will be informed through appropriate communication channels.